Privacy Policy
At Basket & Co, we are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website.
1. Information We Collect
We may collect and process the following types of personal data:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party providers)
- Order history
- IP address and browsing data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you بشأن your purchases or enquiries
- Improve our website and services
- Prevent fraud and enhance security
- Send marketing communications (only if you opt in)
3. Legal Basis for Processing
Under UK data protection laws, we rely on the following legal bases:
- Contract – to fulfil your orders
- Legal obligation – to comply with laws and regulations
- Legitimate interests – to improve our services and prevent fraud
- Consent – for marketing communications
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Payment processors
- Delivery and logistics providers
- IT and website service providers
All third parties are required to respect the security of your data.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
6. Data Retention
We only retain your personal data for as long as necessary to:
- Fulfil the purposes we collected it for
- Comply with legal and accounting requirements
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us.
8. Cookies
Our website uses cookies to improve your browsing experience. You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: support@basketandco.com
Thank you for trusting Basket & Co.